What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data.

The right to rectification - You have the right to request we correct any information you believe is inaccurate. You also have the right to request we to complete information you believe is incomplete.

The right to erasure - You have the right to request we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Requesting Data Deletion

Platform Data Deletion

For a data deletion request please contact us here.

Facebook Data Deletion

Your data is yours, on Rosella Street this will always remain to be true. When you sign up to Rosella Street using Facebook, we only require your name, profile picture, and your email address to use as login credentials. If you no longer would like this to be the case, you can follow the steps below to remove Rosella Street from using your Facebook account as log in.

Firstly, retain your Rosella Street account with all of your listings and transaction information by using our Password Recovery Page. Enter your Facebook email address, press "Send Instructions" and you will receive the password reset link, simply follow the link and set a new password, and you will still have access to the Rosella community.

Once your Rosella Street account is secure, we can begin the following steps:

  1. Go to Your Facebook Account's Setting & Privacy. Click "Settings".
  2. Look for "Apps and Websites" and you will see all of the apps and websites you linked with your Facebook.
  3. Search and Click "Rosella Street" in the search bar.
  4. Scroll and click "Remove".
  5. You have succesfully removed your app activities.